Customer Service

At Trade With Batts, we value our customers and strive to provide an exceptional shopping experience — from the moment you visit our store to the time your order arrives. Our customer service team is here to assist you with all inquiries, orders, and after-sales support.

Our Commitment

We believe in delivering:Fast and friendly support for every customerAccurate and timely updates on orders and shipmentsHonest communication and transparent policiesComplete satisfaction with every purchase

Customer Support Hours

Our support team is available:
🕐 Monday to Saturday: 10:00 AM – 7:00 PM
📅 Sunday: Closed

We aim to respond to all inquiries within 24–48 hours.

How to Reach Us

If you have questions about your order, returns, or product information, you can contact us anytime using the details below:You can also reach us through our Contact Us page for quick assistance.

Order Assistance

For help tracking your order, please include your order number in your message.For product questions, our team can guide you with size details, specifications, and recommendations.

Feedback & Suggestions

We’re always improving! If you have suggestions on how we can make your experience even better, please let us know — we’d love to hear from you.